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About Employers Staffing of America, Inc.
ESA was founded in 1989 by Ron Echols of Monticello, Arkansas.
ESA currently has four locations: Camden, El Dorado, Heber Springs and Monticello.
ESA has Staffing Services contracts with several major United States corporations, and understands the needs of larger clients.
Mission Statement
To contribute to the success of our clients by providing the highest quality staffing, placement, administrative, financial and training services through highly qualified and dedicated employees of the Employers group of companies. By acting as a resource, we will help our clients and employees to reach their human and economic aspirations, allowing us to take pride in our contribution to their success.
Vision Statement:
To become a recognized leader in providing staffing, administrative and financial services to clients in Arkansas and surrounding states.
Staffing Philosophy: “Making Matches”
“Making Matches” is the process of precisely understanding what it is that a client makes or provides, what type of employee works best with the type of work a client does, and finding a way to get the client and the employee together in a mutually beneficial relationship.
Quality Standards Review
Every month ESA Corporate performs an internal Quality Standards Review (QSR) on all of our branch offices. This review examines both Quantitative and Qualitative data relating to our: (1) Talent Acquisition endeavors, (2) employee screening processes, (2) selection of employees for assignment at a client location, (4) quality assurance calls to clients once an employee has been placed at their locations, and (5) overall customer service.
Customized Staffing Solutions
ESA’s business strategy revolves around the concept of Customized Staffing Solutions.
We customize because we know that all of the companies we do business with have very specific needs.
We have the flexibility to do this successfully because (1) it is our mindset, (2) we have developed a wide array of products and services that allow us to customize more than our competitors, and (3) we have the internal expertise to facilitate the process
Customer Service Vision
ESA views our clients as business partners.
Partnership: A relationship between individuals or groups that is characterized by mutual cooperation and responsibility, as for the achievement of a specified goal.
ESA team members will work in tandem with your company team members to develop a comprehensive recruiting, screening, selecting and orientation process that will hopefully provide your company with the appropriate Quantity and Quality of Human Resources that will exceed operational requirements.
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